Operations

Whatever your business model, automation is needed to accomplish more with less time and allow your precious human talent to focus on what they do best.

Whatever your business model, automation is needed to accomplish more with less time and allow your precious human talent to focus on what they do best.

Why is there a huge variation in the open service per million dollars in sales volume metric among furniture retailers? And, what can be done about it?

Most retail businesses have systems in place to attract external customers. Why should processes to attract and keep employees be much different?

Retailers use CXM to automate sales and service processes. Automation triggers save time and produce meaningful results quicker.

The source and the management of every door to your operation are critical elements for retail business success.

How one retailer used the GROW and Cascade of Change models to improve sales performance.

Tracking employee turnover will lead to greater sales and profit.

Here are the metrics every home furnishings retailer needs to use to improve warehouse facilities and processes.

Scores of ideas to help furniture retailers improve facilities, processes and warehouse metrics.

A short-term Kaizen Blitz event will increase furniture store efficiency and effectiveness in 2017.

Traditional layers of management are focusing more on task-accomplishment rather than people-management.

LEAN practices allow businesses to realize their potential. First of a multi-part series.

Reverse supply chain logistics is the practice of controlling resources that are returned, repairable, reusable or recyclable. It’s a catchy phrase for business activities that turn normally wasteful occurrences into profit.

This article describes a number of powerful practices that act as a catalyst for retail growth. Each can help make your business operations more efficient, and maximize sales, profitability, and cash flow.

The difference between operations that run smoothly and those that are chaotic is often the number and severity of operational bottlenecks.

David McMahon presents a checklist for eliminating weak links to help you improve retail furniture store efficiency in 2013

99% of furniture retailers will have their own app within 5 years.