Expert consulting for furniture businesses.
Improve operations, sales, margins, and team performance with consulting tailored to the way your furniture business works.
Your business has room to improve.
The right priorities make progress faster.
Choose the consulting format.
Match the engagement to the work.
Consulting across the full furniture business
People and management
Leadership development, team structure, accountability, and manager effectiveness.
Financial and operational analysis
Measure performance, compare results, and identify the strongest opportunities for improvement.
Sales and marketing systems
Improve lead handling, follow-up, selling systems, marketing effectiveness, and customer conversion.
Margins and growth
Strengthen profitability, scale operations, expand margins, and build actionable forecasts.
Inventory and purchasing
Review inventory management, buying practices, product flow, and purchasing decisions.
Warehouse, service, and customer relations
Improve warehousing, service processes, post-sale workflows, and the full customer experience.
Work with a trusted furniture business advisor.
Choose onsite consulting, focused offsite work, or remote coaching based on the needs of your business.
We seek to find the best avenue to help our clients improve their business performance by tailoring our service to their needs.
Generally there are 3 options
Onsite
- Visit your business (World-wide)
- Typically 3–4 onsite days per visit for North America; 1-2 weeks for International engagements.
- Allows real-time observation of your business.
- Enables easy access to managers and employees.
Offsite
- San Diego or another agreed upon location
- 1–3 days, depending on topics.
- Main advantage is focus, with fewer distractions outside the business.
- High output in a short time.
Remote
- 1–2 hour online sessions.
- Great for ongoing coaching and flexibility.
- Ideal between onsite/offsite work.
We seek to find the best avenue to help our clients improve their business performance by tailoring our service to their needs. Generally there are 3 options:
- Onsite: in your business (World-wide)
- Offsite: in San Diego or another location
- Remote: online
There are advantages with each of these options.
Onsite: A visit is 3-5 onsite days. Travel is usually before the first day onsite and the afternoon of the final day. The main advantage of being onsite in your business is the observation of how you do business while it is happening. There is also the ease of access and interaction with company managers and employees.
Offsite: The visit can be from 1-3 days depending on the topics and content of exploration. Here the main advantage is focus. Outside the business there is generally less distraction. Due to this, we can accomplish a great deal in a short amount of time.
Remote: These online sessions are on an hourly basis, usually 1 or 2 hours. This is great for ongoing coaching and time flexibility – perfect for in between onsite and offsite client projects.
Work With a Trusted Advisor
Work With a Trusted Advisor
“NOW is the time to Level-up!”
A Customer eXperience Management system and CRM solution that improves sales lead performance, makes follow-up easier and centralizes all customer interactions. Now you can, professionally manage your customers journey and operational workflows on all platforms.
Welcome!
The mission of PerformNOW is to help you level-up – you and your business.
We believe that wherever a business or person is now, in terms of success, there is always opportunity for growth. This is true for those that seek improvement and execute what it takes to achieve it.
Our clients are continuous improvement practitioners and “Kaizen” students, which means they seek ongoing change for the better.
We help these forward looking, improvement-committed people, with all aspects of growth and operational development. They are a select group, mostly long-term and we are extremely proud to work with them.
Our core products surround continuous business improvement activities:
1) Performance “Mastermind” Groups: Owners groups, Sales manager groups, Warehouse Operations groups.
2) CXM systems and processes: Customer eXperience management.
3) Complete retail furniture business consulting.
Typical topics are: people and management development, financial and operational analysis, scaling the business, expanding margins, selling systems, marketing effectiveness, inventory management, purchasing, warehousing, customer relations, service, and cloud-based software solutions. We help clients analyze the current state of their business, plan for future improvements, and set actionable forecasts to grow value now.
If you wish to connect please reach out to PerformNOW founder, David McMahon @ https://www.linkedin.com/in/davidwmcmahon/ or email to [email protected].
Measure current performance and compare with high performing peers
Spot, select, set opportunities / objectives for improvement
Define and execute key actionable results for growth
Monitor improvements, adjust, and realize gains. Continue to improve.