HFA @ High Point Market (April 26, 2026)
Technology Trends in Home Furnishings: Get an inside look at real-world strategies and tools used and shared by leading retailers. Explore how AI, automation, marketing innovations, and operational systems can help you streamline processes, improve service, and gain a powerful competitive edge in today’s retail world.
HFA in Las Vegas (January 24–27, 2026)
Real-world ways top retailers are using automation and AI to book more appointments..
Seminar Preview
HFA Seminar Highlight (Jan 2024)
David McMahon shares practical retail metrics that help furniture stores improve sales, profitability, and customer follow-up. A quick highlight from the HFA Seminar Series.
Watch a full video (soon) →Tech Transformation 2026
A brief look at how technology is transforming furniture retail through AI, automation, and smarter systems that drive better sales, service, and customer experience.
eXperience Management - Maloufs
A candid discussion with Malouf Furniture on how a relationship-driven retailer improved customer experience, follow-up, and visibility using CXM—without losing the human touch.
Watch video → Download PDFAbout the speaker
David McMahon
David McMahon is the founder of PerformNOW. He works with home furnishings retailers to improve customer experience, increase productivity, and drive performance using proven systems, automation, and integrated CRM workflows.