Video Library
Explore our eXperience Management Series—customer video testimonials highlighting CXM results, videos unpacking concepts from David McMahon’s Field Tips book and more.
Recent Videos
Field Tips Book: Intro
David shares the essential KPIs every retail business should track monthly for stronger performance.
Watch video →Field Tips Book: Ch. 12 Dynamic Inventory Management (Part 2)
David shares the essential KPIs every retail business should track monthly for stronger performance.
Watch video →Field Tips Book: Ch. 8 Relationship Marketing
A quick overview of Field Tips and how retailers can use David’s practices to improve operations and cash flow.
Watch video →Field Tips Book: Ch. 7 Winning Characteristics
David shares the essential KPIs every retail business should track monthly for stronger performance.
Watch video →Field Tips Book: Ch. 6 Get Your Sales Back
David shares the essential KPIs every retail business should track monthly for stronger performance.
Watch video →Field Tips Book: Ch. 5 Five SMART Steps
David shares the essential KPIs every retail business should track monthly for stronger performance.
Watch video →Field Tips Book: Ch. 4 Operational Bottlenecks
David shares the essential KPIs every retail business should track monthly for stronger performance.
Watch video →Field Tips Book: Ch. 2 The Family Factor in Business
In this video, I discuss the importance of the family factor in small to mid-size businesses, highlighting how family dynamics can lead to either success or failure.
Watch video →Field Tips Book: Ch. 1 What are you seeing?
In this video, I discuss insights from my first book, Field Tips, focusing on how businesses can thrive even during economic downturns.
Watch video →Intro to eXperience Management Part 1
Intro to eXperience Management Part 2
eXperience Management - Maloufs
eXperience Management - Critelli Furniture
Field Tips Book: Intro
Field Tips Book: Ch. 1 What are you seeing?
Field Tips Book: Ch. 2 The Family Factor in Business
Field Tips Book: Ch. 4 Operational Bottlenecks
Field Tips Book: Ch. 5 Five SMART Steps
Field Tips Book: Ch. 6 Get Your Sales Back
Field Tips Book: Ch. 7 Winning Characteristics
Field Tips Book: Ch. 8 Relationship Marketing
Field Tips Book: Ch. 12 Dynamic Inventory Management (Part 2)