AI that actually does the work.
PerformNOW builds AI into content creation, lead scoring, customer chatbots, voice commands, and intelligent automation—so your team can spend more time selling and serving customers.
Not AI for its own sake. AI that saves time.
What slows teams down
Writing every message manually
Guessing which leads to call
Missing follow-up opportunities
What PerformNOW AI improves
Faster content creation
Hands-free CRM tasks
Smarter lead prioritization
Always-on automation
One platform for AI and automation
Practical tools for furniture retailers, built directly into PerformNOW CXM.
Say it. NOVA does it.
NOVA is PerformNOW’s built-in AI voice assistant.
✓ Create contacts and opportunities by voice
✓ Open records and activities hands-free
✓ Pull daily summaries and reports
✓ Research contacts and draft personal emails
Type one sentence. Get a complete email.
Turn a short prompt into ready-to-edit campaign content.
✓ Generate branded email campaigns
✓ Create subject lines and preview text
✓ Rewrite copy in different tones
✓ Save drafts directly in PerformNOW
Set a topic. Publish automatically.
Configure your content plan once and keep your website active.
✓ Choose a topic and publishing frequency
✓ Generate matching blog images
✓ Target relevant SEO keywords
✓ Review content before publishing
Your best salesperson, available 24/7.
Train an AI assistant on your business and add it to your website.
✓ Answer common customer questions
✓ Train it with your store information
✓ Capture new leads automatically
✓ Save conversations in the CRM
Stop guessing who to call.
Prioritize contacts using demographic and behavioral signals.
✓ Score email reads, clicks, and website visits
✓ Add points for custom contact fields
✓ Rank hot leads from the Contacts page
✓ Trigger rep alerts at score thresholds
Track every click. Trigger the next action.
Track link activity and automatically move each contact to the right next step.
✓ Track dynamic and static links
✓ Assign lead scoring points to clicks
✓ Automatically add or remove contacts from groups
✓ Activate CRM workflows from link activity
Every trigger. The right next action.
Connect customer behavior to automatic CRM actions.
✓ Trigger from forms, links, scores, and field changes
✓ Send email, SMS, and manager alerts
✓ Update groups, fields, and opportunities
✓ Start journeys or another workflow
If they do this, send that.
Build behavior-responsive customer journeys on a visual canvas.
✓ Drag-and-drop decisions, delays, and actions
✓ Branch by clicks, visits, fields, or groups
✓ Respect business hours and timing rules
✓ Exit contacts automatically when goals are met
See how home furnishings retailers use PerformNOW CXM
