Seminar Preview
Why attend
Retail is changing fast. This session breaks down what’s working right now—proven tactics retailers are using to capture leads, convert faster, and keep customers confident through longer delivery timelines.
Who this is for
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Owners / GMs who want measurable performance improvements
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Sales managers focused on lead conversion and appointment-setting
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Marketing teams responsible for lead flow and follow-up
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Operations and service leaders managing delivery communication
What you’ll learn
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How leading retailers are using automation to respond faster and reduce missed opportunities
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Practical ways AI can support marketing, sales, and service workflows (without adding complexity)
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How to improve the customer experience during long delivery cycles and reduce cancellations
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Where operational systems break down—and how to fix them with simple process + tech changes
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The metrics that matter most when you’re trying to increase appointments, close rate, and margin
About the speaker
David McMahon
David McMahon is the founder of PerformNOW. He works with home furnishings retailers to improve customer experience, increase productivity, and drive performance using proven systems, automation, and integrated CRM workflows.
Find us at Market
World Market Center
475 S Grand Central Pkwy, Las Vegas
HFA Resource Center — Showroom B1050 #40

Connect
World Market Center
475 S Grand Central Pkwy, Las Vegas
HFA Resource Center, Showroom B1050 #40
Seminar:
2:00 pm-3:00 pm
Technology Trends in Home Furnishings
David McMahon, PerformNOW
Get an inside look at what top-performing retailers are doing to attract more customers, boost employee productivity, and increase profits through technology.
This session reveals real-world strategies and tools used and shared by leading retailers. Explore how AI, automation, marketing innovations, and operational systems can help you streamline processes, improve service, and gain a powerful competitive edge in today’s retail world.
Seminar Preview:
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