Article
Financial, Strategy, Metrics

Tech Transformation 2026
An in-depth look at what retailers are doing right now to attract more customers, improve margins, streamline their operations, increase employee productivity, and deliver superior service.

Cash Flow Challenge 2026
Analysis of declining store traffic in furniture retail, with strategies to increase footfall, sales, and profitability using the Five-Star Metric for sustainable growth.

Traffic Challenge: The Five-Star Formula—Why It Matters
Boost furniture sales and profits with David McMahon’s Five-Star Formula—an expanded traffic metric covering ads, follow-ups, prospecting, and lead strategies.

Solve Today’s Nine Most Urgent Retail Challenges |
Thriving retailers don’t wait for the next boom—they build systems that succeed in any market. After 25 years consulting in furniture retail, I’ve identified nine recurring challenges and practical solutions to keep your business resilient and profitable.

Retail Innovation: 10 Ways to Succeed
After 25 years in the furniture industry, I’ve learned innovation isn’t luck—it’s leadership, culture, execution, and perseverance. This article shares 10 proven practices that help retailers turn ideas into lasting success.

Adapting to Change in 2025
Actionable strategies and predictions to help your retail business thrive and expand market share in 2025.
The Promising Future Of Retail Furniture Store AI
AI will help build connections with customers and make retailers more competitive and adaptable in today’s rapidly evolving business environment.
Metrics: Look Forward To Improve Performance!
Focusing only on what already happened will have the unfortunate effect of making your business more reliant on economic factors beyond your control.
Top 12 Retail Metrics 2024
Twelve ways to prepare to maximize profitability and market share acquisition. 2024 will generate pent-up demand and be a time of opportunity.
Not All Doom & Gloom
News flash! Some furniture retailers continue to report increases in sales and profitability. Here’s how the best in our industry get above-average results.
Retail Metrics: Cash Crunch 2023?
David McMahon explains why, given current and expected business conditions, nothing is more important for retailers than understanding, measuring and preserving cash.
How Retailers Can Do More With Less
In the coming months, retailers will need to do more with less. Here are 16 strategies to help you cope.
How to Grow Your Business
This sales formula for growth will help you take actions that will directly impact the strength of your retail business.
Case Study: Marketing Effectiveness Metrics
Retailer “A” has a bigger ad budget. Retailer “B” uses more digital media. Which one gets better returns?
What’s Your Store Worth?
Why a formal valuation process can help to maximize long-term value.
Planning For Uncertainty in 2019
Downturns can be times of opportunity, and it’s best to prepare for uncertain economic times.
Case Study: Written & Delivered Sales
Attention to written & delivered sales increased annual cash flow more than $100,000 for this average sized retailer.