Traffic Challenge: The Five-Star Formula—Why It Matters

Discover how furniture retailers can boost sales and profitability with David McMahon’s Five-Star Formula—an expanded traffic metric that goes beyond advertising to include follow-ups, prospecting, and lead-driven strategies.
Solve Today’s Nine Most Urgent Retail Challenges |

Retailers that thrive don’t wait for the next boom—they build systems that work in any market. After 25 years consulting with furniture businesses, I’ve seen the same nine challenges appear again and again: traffic, talent, cash flow, inventory, promotions, technology, staying ahead, sales productivity, and operations. This article outlines practical ways to solve each, so your business can stay resilient and profitable no matter the conditions.
Retail Innovation: 10 Ways to Succeed

Some retailers thrive with new ideas, while others stall—even when they try the same thing. After 25 years working with furniture businesses, I’ve seen that innovation isn’t luck. Success comes from leadership, culture, execution, and perseverance. In this article, I share 10 proven practices—from strong leadership and data-driven measurement to investment, belief, and continual commitment—that separate companies that drive lasting change from those that struggle.
Adapting to Change in 2025

Actionable strategies and predictions to help your retail business thrive and expand market share in 2025.
The Promising Future Of Retail Furniture Store AI
AI will help build connections with customers and make retailers more competitive and adaptable in today’s rapidly evolving business environment.
Are You A Furniture Or Technology Retailer?
In today’s rapidly evolving business landscape, retail technology integration is not just an advantage but a necessity for every furniture operation.
Metrics: Look Forward To Improve Performance!
Focusing only on what already happened will have the unfortunate effect of making your business more reliant on economic factors beyond your control.
Top 12 Retail Metrics 2024
Twelve ways to prepare to maximize profitability and market share acquisition. 2024 will generate pent-up demand and be a time of opportunity.
Not All Doom & Gloom
News flash! Some furniture retailers continue to report increases in sales and profitability. Here’s how the best in our industry get above-average results.
Retail Metrics: Cash Crunch 2023?
David McMahon explains why, given current and expected business conditions, nothing is more important for retailers than understanding, measuring and preserving cash.