Traffic Challenge: The Five-Star Formula—Why It Matters

Traffic Challenge The Five-Star Formula —Why It Matters-3

Discover how furniture retailers can boost sales and profitability with David McMahon’s Five-Star Formula—an expanded traffic metric that goes beyond advertising to include follow-ups, prospecting, and lead-driven strategies.

Solve Today’s Nine Most Urgent Retail Challenges |

Solve Today's Nine Most Urgent Retail Challenges |

Retailers that thrive don’t wait for the next boom—they build systems that work in any market. After 25 years consulting with furniture businesses, I’ve seen the same nine challenges appear again and again: traffic, talent, cash flow, inventory, promotions, technology, staying ahead, sales productivity, and operations. This article outlines practical ways to solve each, so your business can stay resilient and profitable no matter the conditions.

Retail Innovation: 10 Ways to Succeed

Retail Innovation_10 Ways to Succeed

Some retailers thrive with new ideas, while others stall—even when they try the same thing. After 25 years working with furniture businesses, I’ve seen that innovation isn’t luck. Success comes from leadership, culture, execution, and perseverance. In this article, I share 10 proven practices—from strong leadership and data-driven measurement to investment, belief, and continual commitment—that separate companies that drive lasting change from those that struggle.

Adapting to Change in 2025

Adapting to Change in 2025

Actionable strategies and predictions to help your retail business thrive and expand market share in 2025.

Top 12 Retail Metrics 2024

Twelve ways to prepare to maximize profitability and market share acquisition. 2024 will generate pent-up demand and be a time of opportunity.

Not All Doom & Gloom

News flash! Some furniture retailers continue to report increases in sales and profitability. Here’s how the best in our industry get above-average results.

Retail Metrics: Cash Crunch 2023?

David McMahon explains why, given current and expected business conditions, nothing is more important for retailers than understanding, measuring and preserving cash.