Video Library: eXperience Management Series
Explore our eXperience Management Series—customer video testimonials highlighting CXM results and more.
Recent Videos
Intro to eXperience Management Part 1
Learn how furniture retailers can simplify lead management, improve follow-up, and increase close rates using a CXM system built specifically for the furniture industry.
Watch video →Intro to eXperience Management Part 2
Discover how furniture retailers can increase close rates, improve follow-up, and save time using proven CXM workflows built for the home furnishings industry.
Watch video →eXperience Management - Critelli Furniture
Critelli Furniture modernized its 110-year-old, custom-focused business by adopting CXM to streamline lead management, boost appointment close rates, and strengthen customer follow-up.
Watch video →eXperience Management - Maloufs
A candid discussion with Malouf Furniture on how a relationship-driven retailer improved customer experience, follow-up, and visibility using CXM—without losing the human touch.
Watch video →
