Furniture Performance Groups, learn from the best.
The peer network for furniture retailers to improve operations, grow sales, and learn directly from top-performing leaders.
Better decisions come from better peer conversations.
Performance groups bring non-competing furniture retailers together to compare results, share proven practices, tour operations, and solve real business challenges.
Learn from peers
Exchange practical ideas with owners, sales managers, and operations leaders facing similar challenges.
Compare performance
Review goals, reporting, and key performance indicators to identify where your business can improve.
Turn ideas into action
Leave each meeting with clearer priorities, tested processes, and actions your team can implement.
What happens inside a Performance Group
Operations tours
Tour member stores and facilities, compare layouts and workflows, and receive direct peer feedback on execution.
People and leadership
Discuss hiring, training, accountability, leadership challenges, and how peers manage change across their teams.
KPIs and reporting
Compare key indicators, review goals and reporting, identify performance gaps, and turn findings into clear actions.
Processes and technology
Review procedures, technology implementation, operational systems, and proven member practices that improve execution.
Customer experience
Compare selling, follow-up, service, and post-sale workflows to strengthen every stage of the customer journey.
Our current groups
Recent activity from the Performance Group network
Grow faster with the right peers around you.
Join a network of furniture leaders focused on better operations, stronger sales, measurable performance, and practical execution.
Business performance groups are a proven way of helping operations improve. They are also known as “mastermind” groups and 20 groups. Our groups have between 10–15 member companies, with 20–40 leaders attending each meeting.
Currently we direct 8 business performance groups. Four groups are owners groups. There are two groups for sales managers and two groups for operations.
Typical items on the agenda include:
- Operations tours and feedback
- Employee conversations
- Goal setting and reporting
- Key performance indicator comparison and actions to improve metrics
- Member best practices
- Member challenges and solutions
- Processes and procedures
- Implementing and improving on technologies
- Customer eXperience Management
- Other special topics
Our current groups:
- “Kaizen” Owners Group
- “Visionaries” Owners Group
- “Gladiators” (Ashley HomeStores) Owners Group
- “Eclipse” Owners Group
- “TopLine” Sales Managers Group
- “Lean” Operations Group
- “Sigma” Operations Group
- “Rainmakers” Sales Managers Group