The CRM built for furniture retailers.
Capture every lead, automate follow-up, track sales activity, and manage every customer touchpoint from one connected platform.
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Built for every team in your store.
PerformNOW connects sales, marketing, operations, service, and automation in one CRM system.
Turn attention into measurable demand.
Capture leads, build email and SMS campaigns, create customer journeys, manage events, and turn positive experiences into stronger reviews.
Explore Marketing→
Track every opportunity from lead to close.
Manage pipeline, appointments, quotes, calls, tasks, and activity history so reps and managers can see exactly what needs to happen next.
Explore Sales→
Keep every post-sale task visible and moving.
Track delivery status, open orders, internal workflows, customer updates, and the operational details that happen after the sale is won.
Explore Operations→
Organize service requests without the back-and-forth.
Capture requests, assign tickets, store photos and order details, and follow up with surveys or review requests after issues are resolved.
Explore Service→
Automate repetitive work and keep teams aligned.
Trigger messages, tasks, alerts, and smart workflows based on customer behavior while giving your team a clear next action inside the CRM.
Explore AI & Automation→
Capture demand and keep every customer engaged.
Bring showroom, website, event, QR, and partner leads into one place, then continue the conversation with email, SMS, journeys, surveys, and review requests.
Explore Marketing →
Give every opportunity a clear next step.
Track pipeline stage, value, appointments, quotes, rep activity, and overdue follow-up so sales teams know what to work on and managers know what is moving.
Explore Sales →
Keep post-sale work visible and organized.
Track open orders, delivery progress, internal tasks, customer confirmations, inventory details, and operational handoffs from the same customer record.
Explore Operations →
Turn service requests into structured workflows.
Capture requests, assign the right team member, store photos and order history, send status updates, and follow up with surveys or review requests after resolution.
Explore Service →
Automate repetitive work without losing control.
Trigger messages, tasks, alerts, lead scoring, content support, and behavior-based workflows so teams can focus on higher-value customer work.
Explore AI & Automation →
See PerformNOW CXM in a real furniture store workflow
See how sales, marketing, operations, service, and automation work together around one customer record.
Ready to see PerformNOW CXM in action?
Book a demo and see how PerformNOW CXM can fit your furniture store’s sales, marketing, operations, and customer experience workflow.